Terms & Conditions

1. Who we are

ODDVX (“ODDVX”, “we”, “us”) provides the ODDVX desktop application (the “Software”) and operates oddvx.com (the “Site”). You can reach us at hello@oddvx.com.

2. Licence

Subject to these terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the Software for your own business purposes.

A licence key activates the Software on one machine per seat. You may move a seat between machines from the licence screen after deactivating the previous machine. You must not:

• share, resell, sublicense or rent your licence key or the Software;
• reverse engineer, decompile or attempt to derive the source code, except to the extent this restriction is prohibited by law;
• remove or alter any proprietary notices; or
• use the Software to build or assist a competing product.

3. Your Google access and your responsibility for changes

The Software connects to Google Tag Manager and Google Analytics 4 using a Google account that you create, control and grant access to. You are responsible for the scope of access you grant and for revoking it when appropriate.

The Software reads your configuration and, where you ask it to, stages changes into a Google Tag Manager workspace. It does not create or publish container versions. You review every staged GTM change and publish it yourself in Google’s interface. Confirmed GA4 configuration changes take effect directly in GA4, without a GTM-style publish step. Synthetic form tests submit real forms; you are responsible for authorising the site, test data and downstream actions. You are solely responsible for any change you publish to your own Tag Manager or Analytics accounts and for the accuracy of your tracking.

4. Subscriptions and billing

Premium is a subscription, billed in advance each period (monthly or annually, as you choose) and renewing automatically until you cancel. A free tier is available with no payment, no card and no key.

Cancellation. You can cancel at any time from the billing portal at oddvx.com/account. Cancellation stops the next renewal — it does not take effect immediately. Your Premium licence keeps working until the end of the billing period you have already paid for, and then reverts to the Free tier. We do not pro-rate or refund the unused part of a period on cancellation.

14-day money-back guarantee. If you request a refund within 14 days of your first payment on a new Premium subscription, we will refund that payment in full; the refund immediately revokes the associated licence key. This applies once, to the first payment only. Outside that window, and except where required by law, fees already charged are non-refundable — including on cancellation and on any renewal.

Card payments are handled by our payment provider; we do not receive or store your card details. Enterprise licences may be billed by invoice or purchase order. Fees are exclusive of taxes unless stated otherwise. A full refund, wherever granted, revokes the associated licence key.

5. Updates and availability

The Software checks for and installs updates automatically. We may add, change or remove features over time. We aim to keep the Site and licensing services available but do not guarantee uninterrupted operation. Licence validation can remain valid between periodic re-checks; Google/API checks require internet access. Scheduled checks require the app to be running on an awake, connected computer and are subject to the plan’s daily limit.

6. Acceptable use

You must not use the Software or Site unlawfully, to infringe others’ rights, to access accounts you are not authorised to access, or in a way that disrupts our services or another party’s systems.

7. Intellectual property

We and our licensors own all rights in the Software, the Site and their content. These terms grant you no rights other than the licence in section 2. Reports and files the Software generates on your machine from your own data are yours.

8. Third-party services

Your use of Google Tag Manager, Google Analytics and other Google services through the Software is subject to Google’s own terms and policies. We are not responsible for those services.

9. Disclaimer

The Software and Site are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. You are responsible for reviewing the Software’s output and for any decisions or changes you make based on it.

10. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, or for loss of profits, revenue, data or goodwill. Our total liability arising out of or relating to the Software or Site is limited to the fees you paid to us in the twelve months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law.

11. Termination

You may stop using the Software at any time. We may suspend or terminate your licence if you materially breach these terms. On termination, your right to use the Software ends and you must stop using it; sections that by their nature should survive (including 7, 9, 10 and 12) survive.

12. General

These terms are governed by the laws of the jurisdiction in which ODDVX is established, and the courts of that jurisdiction have exclusive jurisdiction, without prejudice to any mandatory consumer protections available to you locally. If any provision is unenforceable, the rest remains in effect. We may update these terms; material changes will be posted here with a new “last updated” date, and your continued use after they take effect means you accept them.

13. Contact

Questions about these terms: hello@oddvx.com. See also our Privacy Policy.